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What our clients have to say

Moving stories from customers, as well as landlords and tenants’ experience with Empire.

“Great knowledge local housing market , fantastic video / photography , good regular updates and excellent at filtering the best buyers for the property . Overall exceedingly professional and a faultless service.”

Damian Turner (Seller)

“Selling our property could not have been easier, the marketing was excellent and the viewings being undertaken by the agent made such a difference to us.

Rachel kept in touch with us frequently without the whole process and went above all expectations to ensure our transaction completed when we needed it to.”

Jennifer Lafferty (Seller)

“After switching to Empire my house sold within 1 week”

Lesley Caldwell (Seller)

“Extremely helpful and informative.”

Agent: Rachel Drummond

“Excellent service. Extremely helpful and informative. Assisted us at every step. Continuous communication and achieved the sale price we were looking for. Cant thank her enough (And Victoria who helped with the viewings also.)”

Tara Sustins (Seller)

“I was recommended Empire by a friend who had just used them. The service we received was absolutely outstanding. Professional, friendly and supportive. I would highly recommend Empire to anyone looking to sell their property.”

Agent: Rachel Drummond

“Rachel is a real asset to the company and a delight to work with and always helpful and quick to respond to any query we had…or settle out nerves!”

Heather McGhie (Seller)

Test Review

Test (Seller)

Buyers

I would highly recommend Empire Property Services as they are excellent at keeping you updated and very well informed during the entire proceedings. They went above and beyond with regards to helping me with all conveyancing matters which I highly appreciated being very unfamiliar with the whole process. A very helpful, friendly and highly professional team!

I would like to thank you Rachel! Fantastic and professional member of staff who made the process less stressful.”

Jacek Lewandowski (Buyer)

“Excellent service and the agent was so helpful and made our first experience of buying a home an exciting time. She was more than willing to give us the time and support we needed. Thank you.”

Rene McIntosh (Buyer)

“Professional, Responsiveness, Quality.

I recently bought my house with Empire Property . Rachel Drummond provided an exceptional service, always contactable, kept me up to date throughout. Guided me through the process as was on my own, making it easy in what could have been a really stressful time.I would certainly recommend Empire Property and Rachel in particular for all her help .”

Marie O Rourke (Buyer)

Landlords

“I have worked closely with Empire Property for several years now and have found them extremely helpful whenever I have needed them. Speaking as a landlord, they take care of all my needs meaning that I have literally nothing to worry about. When I have sought new tenants, suitable ones have been found quickly and I have always been kept up to date with proceedings before, during and after each tenancy. I would thoroughly recommend them and I look forward to working with them for many more years. Keep up the good work.”

Joe O’Brien (Landlord)

“Following a period of endless frustration, late rental payments and soulless contact with my letting agent I decided to look for a new one! I talked with Empire Property and was extremely impressed by the fact they cared about me….. the landlord.

I decided to move one of my properties as a test and within a matter of days they swiftly and professionally transferred my property. In fact they clearly went out of their way to ensure all the relevant information, certifications and tenancy agreements were transferred efficiently in order to market the property to prospective tenants.

Two weeks later and the new tenant moved in. I have to say I was impressed and felt very confident with the management at Empire Property. I have now decided to move all my rental properties to Empire and I am happy to say its going really well. No late rental payments and no endless chasing a centralised accounts department.

I would not hesitate to recommend Empire Property as they really do a good job. More importantly they care about what happens with your property taking care to ensure tenants are vetted correctly and your property is well maintained. Its refreshing to work with a dedicated team who are committed to a successful and personal letting service.”

Wendy Innes (Landlord)

“I recently handed the management of my property to Empire property and I have been really happy with the service provided. I had a choice of tenants within a couple of weeks and a tenant in within a month of notifying Empire property of my properties availability, I have never had any problems and with the property being inspected on a regular basis I know it’s in good hands.”

Graham McCallum (Landlord)

“As a landlord, we have 2 properties managed by Empire Property.

The service we receive is excellent, the staff are friendly helpful and efficient in dealing with both landlord and tenant enquires.

We are delighted with the tenancy management performance and would have no hesitation in recommending the service of Empire Properties to other prospective Landlords.”

George Walker (Landlord)

Tenants

“Gary was exceptionally helpful when letting us a property at short notice. He made the whole process quick and simple which was exactly what we needed. Any issues we had within the property were resolved quickly and efficiently. I have had bad experiences in the past when letting agencies but this experience has totally changed my perception of private letting. I would highly recommend Empire Property.”

Martin Clark (Tenant)

“I would just like to take the opportunity to thank you so much for helping me get my new house through Empire. I had been looking for a house to suit my 2 year old son for quite a while and you made it so simple and easy to find the best property for my family. I have rented before and I must say the service from Empire is heads and shoulders above the rest from the application process right to moving in. I love my new house and thanks again from my Family and me.”

Kerryann Boyle (Tenant)

“Thanks to Gary and his team at Empire for an easy moving day. They found me a property in no time and I will be using them again if I ever move.”